Staffing Quality Process
One of the core strengths of Right Technology Partners is our team of highly qualified and dedicated staff. In today’s highly dynamic world of technology, ensuring that the most competent people make it to our team is no child’s play. An ideal team needs the right proportion of experienced members as freshers. Identifying the right resources and training them to deliver their best is a challenge for any service provider. To ace through that, we have a rigorous selection procedure wherein we inculcate the latest program management techniques.The nature of our support network is such that clients often come to us with a request to train their team. To do justice to such requests, we ensure that our team is proficient in the technical concepts and hands-on operation of the applications we deliver. There are extensive training processes in place to assure such a thing. We help our customers reevaluate their resources and identify who fits in the box. Once that is done, we advise our clients to retain those talents. Regular team interactions and incentive-based appreciation techniques are in place to retain team members and keep them boosted.It is to be noted that in the world of technology development is very rapid and keeping up with the changes is the key to survival. That is why the team at Right Technology Partners regularly engages in its refresher training programs that center around the latest trends in program management. Such programs are carried out for our teams as well as for our client’s teams. Our unique initiatives include those of Train-the-Trainer. Not only does this help the trainer to gauge the student’s level of understanding, but it also paves the way for greater confidence in the classroom. Such confidence in one’s technical abilities allows our team to cater to client requests without having to bat an eye.
Other than the technical aspects of the training, we are in a constant pursuit to ensure that the morale of the team remains high. For that, several acts are now a part of the company culture. Once a new team member joins our team, we go out of the way to make sure that he or she is comfortable with us. This is done in line with our belief that it is only when a person is comfortable in a professional setup can he deliver to the best of his abilities.
After we hire staff and achieve a certain comfort level, our next goal is to train him for our client projects. For that, we have comprehensive training processes in place. From teaching them strategy and planning to equip them on transition and equipment, we leave no stone unturned in ensuring that we have the very best human resources. Situation assessment is another important skill of the service industry and we ensure that each member of our team is well-trained in it.
For resources that do not fit in, our team comes up with recertification roadmaps that will make contribute better to our client’s organization. Members are encouraged to upskill themselves and share their knowledge with their team members. Acts like this foster a feeling of comradeship among members of the team. All such staff training and team building initiatives are carried out in view of ensuring that the quality of staffing is above that of industry standards.